Management practices required to reach corporate goals and objectives have under gone a dramatic change. The old functions, especially control and coercion, have been pushed aside to make way for new functions which support, inspire and challenge members of your company to achieve success.
Good managers know the company, as a whole, benefits from employees
who 1) ask questions when they need answers, 2) address concerns when they
have them, and 3) contribute ideas to help the company grow and prosper.
These employees are more likely to show initiative if they are given the
support of the manager, and if the manager encourages & welcomes their
questions & ideas. Employees must also be provided with the necessary
resources and training in order to complete required tasks. This combination
will enable managers to bring out the best in their employees, which ultimately
benefits the entire company.
Support Employee Efforts
If employees are to be motivated, they have to feel the company and
its managers support their efforts. Managers have to set the example that
effort is supported even if mistakes happen occasionally. Employees won't
try a second time if they feel they are being punished for making an honest
mistake. As a manager, before "blowing your cool" over small errors in judgement,
remember "making mistakes is the best way to learn".
Support Employee Suggestions
It is also important to allow your employees to communicate openly
with each other and with you about the problems they see within the company.
They may also offer suggestions for rectifying those problems. Remember,
employees are the individuals who work "hands-on" every day and therefore
may see a problem or solution easier and quicker than someone outside the
department or boardroom. As a manager or owner of a business, never feel
threatened by suggestions made by your employees. You may feel employees
will question you ability to operate the company if you ask for suggestions.
The real message you are sending, however, is that you appreciate the intelligence
of your employees. The objective is to improve and allow your company to
grow and prosper.
Offer Adequate Knowledge, Training and Support
If you expect employees to achieve company goals, they must receive
adequate knowledge, training and support regarding tactics or strategies
being used to achieve those goals. Employees must also be provided with
necessary resources for completing tasks. For example, a clothing manufacturing
company wants to promote its new spring fashions to customers. Salespeople
must be supplied with catalogues, price lists, and sample merchandise to
effectively close a sale. Being well equipped, enables employees to stay
motivated and productive.